We’re here for you — every step of the way.

Whether you have a question about your order, need help choosing a scent, or just want to say hi — the Bronte Beach team is always happy to help.

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Shipping & Delivery

• Processing Time: Orders are packed with care and usually ship within 1–2 business days.

• Delivery Times: Standard shipping within Australia takes 3–7 business days.

• Free Shipping: Available on all orders over $60 AUD.

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Returns & Exchanges

We want you to love your candle — truly. If something’s not right:

• Returns accepted within 14 days of delivery

• Item must be unused and in original condition

• Refunds or exchanges available on eligible products

Contact Us

Have a question not covered here? We’d love to hear from you.

📧 Email: hello@brontebeachcandles.com
📍 HQ: Sydney, Australia
📅 Hours: Mon–Fri | 9AM–5PM AEST